A recent report by cloud and managed hosting and IT outsourcing solutions provider Savvis predicts that IT leaders expect to outsource some 70% of their IT infrastructure by 2018.
The report, entitled, “Global IT Trends: IT Outsourcing Fuels Business Growth,” relied upon a survey of around 550 IT decision-makers from all around the world –including the United States, Canada and Japan – conducted by research firm Vanson Bourne. These decision-makers occupied IT roles in companies across a wide range of industries, from finance to media and entertainment to automotive and more.
Many of those decision-makers cited cost savings, in-house skills shortages and a growing emphasis on business-advancing applications as key factors in their decisions to outsource their business’ IT infrastructure.
The top benefit of IT outsourcing, as cited by a full 42% of these survey respondents?
“Cost reduction or containment.”
While this survey shed some light on changing habits among many IT decision-makers and other high-ranking company officials in regards to IT infrastructure outsourced (i.e. the “what”), it didn’t really address the “where.”
We also believe that this survey further demonstrates what many other surveys and studies by an array of firms have demonstrated over the years:
Many IT decision-makers and other high-ranking company officials are more than willing to outsource their IT or technical support needs to just about any far-flung location – provided it saves them money. Or appears to save them money.
In other words, the “where” doesn’t always matter to them.
It might not always be fashionable to say, but the truth isn’t always or often what’s popular. The fact remains that while outsourcing your company’s IT or technical support needs to a strange company full of strange employees in a strange land can lead to some strange results. Not to mention a laundry list of problems, headaches, risks and hidden costs.
The fact remains that in major decisions like these, the “where” matters. A lot.
Not to mention the “when.” After all, you might think such a decision is saving you and your company money. And up front, in the short-term, or the “now,” it is. But over time? Well, that’s often a different story.
Here at Be Different Solutions, we’ve always believed in doing things a bit differently from the popular, prevailing opinion among many IT and technical support professionals. We also have always believed that doing things in a different way – in our opinion, the right way – will lead to bigger and better results for your business over the long-run. And just like no company was built overnight, no company was ever destroyed or compromised overnight either.
Contact us today to learn more about doing things the Be Different way. We’ll show you the “where” and “when” that help drive successful moves in IT and technical support outsourcing decisions.